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Locations
Offices and data center locations across multiple cities
Atlanta
331 Elizabeth St Suite A
Atlanta, GA 30307
New York
800 Secaucus Rd
Secaucus, NJ 07094
Chicago
350 E Cermak Rd
Chicago, IL 60616

Frequently asked questions
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- Title
- Are all indices available through the basic subscription tier?
- Data Coverage Category
Data Coverage
- Indices Category
Indices
- Description
- No, and the ones it withholds are the famous ones: SPX, DJI, RUT and VIX all need a paid tier. Basic still reaches more than 10,000 of the 13,000-odd indices Massive publishes, and NDX and the Nasdaq Composite are among them.
- Title
- Does Massive offer dark pool data?
- Data Coverage Category
Data Coverage
- Stocks Category
Stocks
- Description
- Yes. Off-exchange prints, which include dark pool executions, arrive on the ordinary trades feed and are identified by an exchange ID of 4. There is no separate dark pool endpoint, and no way to tell which individual venue a print came from.
- Title
- Does Massive offer pre-market and after-hours data?
- FAQ Category
FAQ
- Stocks Category
Stocks
- Description
- Yes. Every extended-hours trade and quote is published, from 04:00 to 20:00 Eastern. There is no session parameter, so you select a session with timestamps, and expect far fewer aggregate bars outside regular hours because most extended-hours trades do not update a bar.
- Title
- Does Massive support Greeks for index option contracts?
- Data Coverage Category
Data Coverage
- Options Category
Options
- Description
- Yes. Index option contracts carry the same Greeks, implied volatility and open interest as equity options. Query the chain from the options snapshot, which accepts the index either as I:SPX or as SPX.
- Title
- Does Massive support options data for index contracts?
- Data Coverage Category
Data Coverage
- Indices Category
Indices
- Options Category
Options
- Description
- Yes. Index options are covered by the Options subscription, and every options endpoint accepts them. The snapshot endpoints take the index either way, prefixed or bare, while the reference endpoints only accept the bare symbol, as in SPX.